Exchange / Mulligan Process

What is a Mulligan?

  • A Mulligan is the process for SP4 members to exchange items received from their monthly packages. Start the process by filling out the Mulligan Form and we'll send you a prepaid return label to ship your items back. Once the items are received by SP4, you will receive SP4 Bucks in the value of your items to shop for Mulligan items in the SP4 Vault.

 

How do I start the Mulligan process?

We make the exchange process very simple for our members.

  1. Go to http://www.shortpar4.com/account/login
  2. Click “My Account” then “Manage Subscriptions”.
  3. Click "Mulligan Form" to fill out and submit information of the items you wish to exchange.
  4. Receive to your email a prepaid return label.
  5. Ship your package and redeem your SP4 Bucks once the shipment is received by the SP4 Team.
  6. Use your SP4 Bucks in the SP4 Vault.

What items can I exchange?

  • All items listed below are eligible for exchange if they were sent to you in your current month’s package.  Items received prior to your current months packages are no longer eligible for exchange.
    • Tops (Outerwear, Polos, Button Downs, Polos, etc...)
    • Bottoms (Pants & Shorts)
    • Shoes

 

When will I receive my return shipping label?

  • A return label will be sent to your email within two (2) business days of SP4 receiving your Mulligan Form submission.

When will I receive my SP4 Bucks?

  • Your SP4 Bucks will be applied to your account within two (2) business days of SP4 receiving your return package.

What will be the value of the SP4 Bucks that I receive for my Mulligan?

  • The value you receive will reflect the paid value of the subscription for the items shipped back to SP4 of the current months package.
    • Example of Fairway Subscription receiving a Polo, Hat & Glove
      • Paid amount of $49.95
        • Shirt Value: $30
        • Hat Value: $10
        • Glove Value: $10
      • Paid amount of $24.98
        • Shirt Value: $15
        • Hat Value: $5
        • Glove Value: $5
    • Example of Executive Subscription receiving a Pullover, Polo, Hat & Glove
      • Paid amount of $99.95
        • Pullover: $50
        • Shirt Value: $30
        • Hat Value: $10
        • Glove Value: $10
      • Paid amount of $49.98
        • Pullover: $25
        • Shirt Value: $15
        • Hat Value: $5
        • Glove Value: $5

Cost of the Mulligan?

  • Your $9.95 fee to return apparel items and $12.95 for shoes covers this ability or "do-over" given to you to shop for Mulligan items.  This payment is securely collected at the end of the Mulligan Form.

Who selects what item or items I get in return for my Mulligan?

  • You do! With your SP4 Bucks, you can redeem a discount for an upcoming shipment or purchase items within The Vault.

Can I do a Mulligan for an item I received through a previous Mulligan?

  • Yes! You will go through the same Mulligan process using the same "Mulligan Form" that you did to perform your previous Mulligan.  Item(s) must comply with the same rules; if it was received in the current month or the previous month then it is eligible for a Mulligan.

When will my order from The Vault ship?

  • An order placed in The Vault ships within two (2) business days.
    • Confirmation email with tracking will always be sent when your order is being prepped for shipping.

How much is shipping for The Vault?

  • Orders over $99.95 are FREE.
  • Any purchases under $99.95 will be charged $5.95.


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