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Member Changes

How do I cancel my subscription?

To cancel your subscription, you can click on the chat feature on our website. * Your account is not canceled until you receive confirmation. ** DO NOT SEND AN EMAIL AS THIS IS NOT AN ACCEPTED POLICY…

Updated by Tad Frost

Changing Persona Preferences

To change your persona, you can contact the Customer Service team by using one of the following options below: Email : Members@shortpar4.com. Live Cha t: On the homepage of our website ( click here )…

Updated by Tad Frost

How do I make Changes to my Account?

To view these options to your account, please follow these steps: L ogin to your account by visiting http://www.shortpar4.com/account/login.. Click 'Manage Your Subscriptions'. Once you sign in and c…

Updated by Tad Frost

Changing Size Preferences

To view these options to your account, please follow these steps: L ogin to your account by visiting http://www.shortpar4.com/account/login.. Click 'Manage Your Subscriptions'.. Click 'Manage' next t…

Updated by Tad Frost

Address Changes (Both Billing & Shipping)

To view these options to your account, please follow these steps: L ogin to your account by visiting http://www.shortpar4.com/account/login.. Click 'Manage Your Subscriptions'. For Shipping Address C…

Updated by Tad Frost

Why in my account does it appear as though I will not receive a package for 2 months?

In your account you may see a ship date of the first of the following month. This is actually your next scheduled charge date, not ship date. ALL PACKAGES SHIP on either the 15th or 20th of the month…

Updated by Tad Frost

When do I need to Cancel my order by?

Cancellations for ALL subscriptions need to be made by 11:59pm EST two days prior to the 1st of the month (if there are 31 days in the month, you must cancel at 11:59pm EST of the 29th). If this is n…

Updated by Tad Frost

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